Privacy Policy

Last updated: 1 September 2025

1. Introduction

The Visionists ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including:

• Name and contact information (email, phone number)
• Business information (company name, industry, role)
• WhatsApp contact details
• Project requirements and business details
• Payment information (processed through secure third-party providers)

2.2 Automatically Collected Information

• IP address and location data
• Browser type and version
• Device information
• Website usage patterns
• Cookies and similar tracking technologies

2.3 Communication Records

• Email communications
• WhatsApp conversations (strategy clinics and support)
• Phone call notes and recordings (with consent)
• Meeting notes and project documentation

3. How We Use Your Information

3.1 Service Delivery

• Provide consulting and advisory services
• Deliver strategy clinics via WhatsApp
• Execute product development projects
• Conduct business analysis and planning

3.2 Communication

• Respond to inquiries and support requests
• Send project updates and deliverables
• Provide ongoing coaching and support
• Send relevant business insights and updates

3.3 Business Operations

• Process payments and manage billing
• Improve our services and methodologies
• Conduct market research and analysis
• Comply with legal and regulatory requirements

4. Information Sharing and Disclosure

4.1 We Do Not Sell Your Information

We do not sell, trade, or rent your personal information to third parties.

4.2 Limited Sharing

• Service Providers: Trusted third parties who assist with business operations (payment processors, hosting providers)
• Legal Requirements: When required by law or to protect our rights
• Business Transfer: In case of merger, acquisition, or asset sale
• With Your Consent: When you explicitly authorize sharing

4.3 Anonymized Data

• Case studies and testimonials (with identifying information removed)
• Market research and industry insights
• Service improvement and development

14. Governing Law

This Privacy Policy is governed by the laws of South Africa, including the Protection of Personal Information Act (POPIA).

The Visionists
Your partner in launching, growing and sustaining impactful ventures.